What is mediation?

• Mediation is ultimately a form of assisted negotiation. It is a voluntary process inn which a trained and impartial third person, the mediator, helps the parties in dispute to reach an amicable settlement agreement concluded by the parties is a legally enforceable contract.
  
  
• During the process, the experienced mediator will emply a mixture of facilitative and solution-focused techniques in order to help the parties generate settement options and achieve a "win-win" solution of the dispute. The mediator brings the parties together face to face in private and confidential setting. Each party will have the opportunity of putting forward his point of view and listening to what the other has to say.